[ { "@context":"http://schema.org", "@type":"WebPage", "author": { "@type": "Person", "name": "Shopify API" }, "creator":"Shopify API", "dateCreated":"2023-08-28T10:36:25Z", "dateModified":"2023-08-28T10:36:25Z", "datePublished":"2023-08-28T10:36:25Z", "headline":"Product Warranty", "mainEntityOfPage": { "@type": "WebPage", "url": "https://www.stanley1913.com/pages/product-warranty" }, "publisher": { "@type": "Organization", "logo": { "@type": "ImageObject", "name": "Stanley 1913 Logo Schema by SchemaPlus", "url": "https://www.stanley1913.com/cdn/shop/files/logo_00604157-46a8-4af8-ba97-f9711f7732fd_small.png?v=1702939937" }, "name": "Stanley 1913" }, "text": "\u003cdiv class=\"shogun-root\" data-shogun-id=\"649dac10a9b33300d63e7519\" data-shogun-site-id=\"5ff95db6-9b93-45f9-b302-ee65dcec8e9f\" data-shogun-page-id=\"649dac10a9b33300d63e7519\" data-shogun-page-version-id=\"64ecda4a5130d500d0fae9f7\" data-shogun-platform-type=\"shopify\" data-shogun-variant-id=\"64ecda50f0265700e75c4c53\" data-region=\"main\"\u003e\n \u003clink rel=\"stylesheet\" type=\"text\/css\" href=\"https:\/\/cdn.getshogun.com\/39d0e903e92d18c690e3afe688866bcd\/64ecda50f0265700e75c4c53.css\"\u003e\n\n\u003clink rel=\"stylesheet\" type=\"text\/css\" href=\"https:\/\/fonts.googleapis.com\/css?family=Titillium+Web:|Josefin+Sans:normal|Titillium+Web:\"\u003e\n\n\n\u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-2c3cc4e5-47a3-4eb7-b293-56951dccc68b\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-e4987a4f-f733-479e-876a-767d4a842b94\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv id=\"s-18a22e1e-d5a5-4fe6-b93a-3cf0a25490bd\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch1\u003e\n \n STAINLESS STEEL VACUUM LIFETIME WARRANTY\n \n \u003c\/h1\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-4622f188-b289-403a-b5e6-308e81d6b650\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch2\u003e\n \n WHAT IS COVERED?\n \n \u003c\/h2\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-7cab76ce-e6db-447e-85ec-84da2f4925c6\" class=\"shg-c \"\u003e\n \u003cdiv class=\"shg-rich-text shg-theme-text-content\"\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #333333; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eOur products are warranted to be free from defects in material and workmanship at the time of the initial purchase. This lifetime warranty covers degradation of thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #333333; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eThis warranty applies only when our products are put to normal use and cared for according to the care and use instructions applicable to the products. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: #333333; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eThis warranty applies only to products purchased from Stanley or an authorized seller.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-17a90998-f2fa-4737-ab7f-c3c7dd6533f7\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv id=\"s-de76d3fd-73de-4088-81ba-913d539d43e6\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch2\u003e\n \n NOT COVERED?\n \n \u003c\/h2\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-401dd6f2-0c81-4544-8490-dd1021bead4d\" class=\"shg-c \"\u003e\n \u003cdiv class=\"shg-rich-text shg-theme-text-content\"\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; background: white; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eNOTE: \u003c\/span\u003e\u003c\/strong\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; background: white; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003e We do not cover damage resulting from natural disasters or accidents, such as fires. This warranty does not apply to any non-stainless-steel part.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 12.0pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eThis warranty also does not apply to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoNormal\" style=\"line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eFake or counterfeit products\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"line-height: normal; background: white; color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eNormal wear \u0026amp; tear (i.e., scratches, dents, blemishes from use)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; line-height: 107%; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003eDefects or damage resulting from (1) any failure to follow the care \u0026amp; use instructions, (2) accidents, (3) post-purchase modifications to the product (for example, engraving, accessories etc.), abuse, misuse, or neglect.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-2568095a-0edf-44d0-aa1c-22d32d3e6bef\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv id=\"s-21d42df5-4318-42d2-ab66-dbd9591d4e99\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch2\u003e\n \n HOW LONG?\n \n \u003c\/h2\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-8ae33aa9-db57-475f-9c8f-1bfa84c6b7c6\" class=\"shg-c \"\u003e\n \u003cdiv class=\"shg-rich-text shg-theme-text-content\"\u003e\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eThe warranty on our drinkware and food containers (not including lids, seals and straws) will last the life of the product.\u003c\/span\u003e\u003c\/p\u003e\u003c\/div\u003e\n\n\u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-ba292257-c878-4e4d-969c-f990b42cafe7\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv id=\"s-4fe59a2c-7f80-49e8-a077-fb494c6f71b5\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch2\u003e\n \n WHAT ARE THE REQUIREMENTS?\n \n \u003c\/h2\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-2a23e533-3b30-453e-a571-c2a8b262845c\" class=\"shg-c \"\u003e\n \u003cdiv class=\"shg-rich-text shg-theme-text-content\"\u003e\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eStanley reserves the right to require proof of purchase or return of the defective product. \u003cspan style=\"mso-spacerun: yes;\"\u003e \u003c\/span\u003eAt our discretion, we may ask you to verify the defect through other means, such as sending photos or videos of the product.\u003c\/span\u003e\u003c\/p\u003e\u003c\/div\u003e\n\n\u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-d01dd765-4427-4a4c-b50d-80f3bf239f33\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv id=\"s-9b5eec05-b52a-4b64-9270-44d77d5aa1ce\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch2\u003e\n \n WHAT WILL STANLEY DO IF THE PRODUCT IS COVERED BY WARRANTY? \n \n \u003c\/h2\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-f39ee0fe-ecfa-4de0-b638-c065ec95953f\" class=\"shg-c \"\u003e\n \u003cdiv class=\"shg-rich-text shg-theme-text-content\"\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eWe will repair or replace your product, in our sole discretion, at our expense with a comparable product currently being manufactured by us. If there are no comparable products currently being manufactured, we will contact you to discuss options. Replacements do not guarantee color or finish.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; background: white; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eIf you have a product with a custom design, we are not able to screen print or engrave the artwork on your replacement product.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-cc4ca5f4-7e66-485f-95ba-1ad3d19a38d2\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv id=\"s-bc175744-cf8d-4ec5-992e-a0adea0c983a\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch2\u003e\n \n HOW TO SUBMIT A WARRANTY CLAIM\n \n \u003c\/h2\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-8a187cef-85c2-4c98-9203-2a5548691a80\" class=\"shg-c \"\u003e\n \u003cdiv class=\"shg-rich-text shg-theme-text-content\"\u003e\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; mso-line-height-alt: 6.0pt; mso-outline-level: 2; background: white;\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; letter-spacing: 0.35pt; background: white;\"\u003ePlease submit a claim form, and a member of our team will be in touch shortly. \u003c\/span\u003e\u003ca style=\"color: rgb(0, 0, 0);\" href=\"https:\/\/www.stanley1913.com\/pages\/contact-warranty\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; letter-spacing: .35pt; background: white;\"\u003eClick here\u003c\/span\u003e\u003c\/a\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; letter-spacing: 0.35pt; background: white;\"\u003e to submit a warranty claim.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\u003c\/div\u003e\n\n\u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\u003cdiv class=\"shg-box-vertical-align-wrapper\"\u003e\n \u003cdiv class=\"shg-box shg-c \" id=\"s-06ad5efd-9f05-493d-b75a-08092cd6c3d0\"\u003e\n \u003cdiv class=\"shg-box-overlay\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"shg-box-content\"\u003e\n \u003cdiv id=\"s-b880621c-8f62-4eb2-87c5-9480119453bd\" class=\"shg-c shg-align-left\"\u003e\n \u003cdiv class=\"shogun-heading-component\"\u003e\n \u003ch2\u003e\n \n ADDITIONAL INFORMATION\n \n \u003c\/h2\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003cdiv id=\"s-6fd544d0-3684-4a7e-b622-650449a9b0f4\" class=\"shg-c \"\u003e\n \u003cdiv class=\"shg-rich-text shg-theme-text-content\"\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eThis warranty is your exclusive warranty and there are no other warranties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eDistributors, resellers, and retail stores do not have the right to change the terms and conditions of the warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 11.25pt; line-height: normal; background: white;\"\u003e\u003cspan style=\"font-size: 13.5pt; font-family: 'Titillium Web'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; letter-spacing: .35pt; mso-font-kerning: 0pt; mso-ligatures: none;\"\u003eIn no event shall we be liable or responsible for any damage, loss, cost, or expense, including incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n\n\u003cscript type=\"text\/javascript\" src=\"https:\/\/cdn.getshogun.com\/cea9cf7dafce033d7778f9b7c88b13dd\/global-assets-7416385689aa9bc1d5a28ae7a90e09e4e4600fcb.js\" defer\u003e\u003c\/script\u003e\n\n \n\u003c\/div\u003e\n", "url":"https://www.stanley1913.com/pages/product-warranty" } , { "@context": "http://schema.org", "@type": "BreadcrumbList", "name": "Stanley 1913 Breadcrumbs Schema by SchemaPlus", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@id": "/pages/product-warranty", "name": "Product Warranty" } } ] } ]