Stanley Club Loyalty Terms and Conditions
Stanley Club TERMS AND CONDITIONS
Stanley Club, Stanley’s loyalty program (the “Program") is offered by Pacific Market International, LLC ("Company," "we," or "us") to customers and potential customers of its stanley1913.com website (“Site”). Company may extend certain perks and privileges through the Program as described in more detail herein, and additional offers may be extended from time to time. These terms and conditions (hereinafter "Program Terms") supplement Stanley’s website Terms and Conditions at stanley1913.com/pages/terms-conditions (“Site Terms”) and together the Program Terms and Site Terms govern your participation in the Program. Any information you provide in connection with the Program will be governed by Company’s Privacy Policy, available at https://www.stanley1913.com/pages/privacy-policy.
By participating in the Program, Member agrees to these Program Terms, as well as any other terms and conditions, rules, regulations, policies and procedures of the Program. Company reserves the right to disqualify Members who have violated any provision of these Program Terms or the Site Terms.
ELIGIBILITY
The Program is open to U.S. residents who are at least 18 years old or the age of majority in their place of residence, if older. Membership is limited to individuals using the Site for their own personal, family, or household purposes. Membership is not available to corporations, businesses, organizations, groups, charities, partnerships, enterprises, resellers, or anyone other than an individual consumer – except with Company’s written approval (as may be granted or withheld in its sole and absolute discretion).
MEMBERSHIP ENROLLMENT
Individuals can enroll by creating an account at stanley1913.com. All eligible individuals who create a user account at stanley1913.com are enrolled in the Program; there is no enrollment requirement separate from creating an account with the Site. (Any eligible individual who so enrolls (or has already created an account at stanley1913.com prior to the program launch date (as described below) is deemed a “Member” for purposes of these Program Terms.)
Member must provide information accurately and completely when creating an account. Company reserves the right to verify information provided by a purported Member during the enrollment process and to refuse membership to any party who does not follow the enrollment procedures or violates these Program Terms. Member should promptly advise Company of any changes to their contact information, such as name, address, telephone number(s) and/or email address, by visiting stanley1913.com/account and updating their Member account or contacting us.
Participation in this program is tracked by actions associated with a Member’s email address. A current, valid email address is therefore required for a Member to be eligible for Program earning opportunities, as well as to receive communications regarding or providing access to select benefits, offers, and updates. Company is not responsible for any Member’s inability to participate in the Program, earn points, or receive Program benefits, based on their failure to maintain an active email address associated with their Program account.
Program accounts, and any points associated therewith, may not be merged or combined (unless otherwise expressly permitted by Company in its sole discretion). Members are encouraged to select a single email address they intend to use to place Eligible Purchases (defined below) and create an account with that email accordingly.
CHANGES TO THE PROGRAM & THESE TERMS; TERMINATION OF THE PROGRAM
Company may revise the Program and these Program Terms at any time by posting notice of the revised terms on our Site, and such posting will constitute notice to you of the revisions. We may also, in our discretion, notify you of changes via email to any address you’ve provided us. Your continued participation in the Program following the posting of updated Program Terms (or following the stated effective date of the revised terms, if later) constitutes your acceptance of the revised terms. If you do not agree with the revised Program Terms, you may not participate in the Program and must terminate your membership as described below.
Without limiting the foregoing, Company reserves the right to, among other things and without notice: add or remove Earning Actions (defined below) and the Program points awarded for completion of each; add, withdraw, limit, modify, or cancel any reward or benefit; increase or alter the point or other requirements to earn or requalify for a particular membership tier; and/or modify the membership tiers or the benefits available to any tier.
We also reserve the right to terminate the Program entirely at any time by providing notice to you.
PROGRAM COMMUNICATIONS
By creating an account, Members are agreeing to allow the Company to communicate with them about the Program and other marketing messages via mail, email, and other channels, including about Member earning opportunities and benefits, Program changes, special Member promotions, offers and more. Members have the right to opt-out of marketing emails using links in the footer of emails at any time. Please note that, if you opt out of receiving marketing or promotional email, (a) Company may be unable to communicate with you regarding certain Program earning opportunities or benefits available to you and (b) Company may continue to send you non-marketing or non-promotional emails, such as those about your account or purchases or changes to our terms and policies.
ELIGIBLE PURCHASES / QUALIFYING SPEND
Purchases of merchandise made at stanley1913.com and associated with a Member’s valid email address are each an “Eligible Purchase” for purposes of the Program. The amount paid for an Eligible Purchase after promotional offers have been applied, but before taxes and shipping charges have been applied, is referred to as “Qualifying Spend” for Program purposes. The amount of a purchase made with store credit as method of payment will not be Qualifying Spend. Additional items, services, or charges may, at the sole discretion of Company, be excluded from what constitutes an “Eligible Purchase” or counts as “Qualifying Spend.”
EARNING ACTIONS
Members in the Program may earn points and other Program credit (as specified in these Program Terms) through completion of one or more of the below actions (collectively, the “Earning Actions”).
Qualifying Spend: Members will be awarded one (1) point per whole U.S. dollar spent on Qualifying Spend, where the email address associated with their Eligible Purchase is also tied to their Member account. If a Member makes a purchase under another email address (including when using a third-party payment platform that disguises your email address through a proxy, like Apple Pay), such purchase will not constitute an Eligible Purchase for Member. Where all or any portion of an Eligible Purchase is later returned or otherwise refunded, the amount refunded will no longer count as Qualifying Spend and any points awarded to a Member based on that Qualifying Spend may be deducted from their account (and any Tier status adjusted accordingly based on such point removal, if applicable).
For purposes of this program, an Eligible Purchase is completed and Qualifying Spend incurred when the underlying order is shipped by Company, not when the order is originally placed by Member. Please allow up to forty-eight (48) hours after shipment of an Eligible Purchase (or completion of an Additional Earning Action, as described below) for points to be credited to your account.
Company may, in its discretion, provide a Member with points in the Program based on some or all spend that would have counted as Qualifying Spend made prior to launch of the program on January 28th, 2025 (the “program launch date”) for orders associated with the email address for the Member’s Program account. (If offered, this would only cover orders made on or after August 1, 2019.) All points awarded based on purchases made by a Member prior to the program launch date will be deemed accrued on the program launch date for purposes of point expiration. (See the “LOSS OF POINTS” section below for details on point expiration.)
Additional Earning Actions: The Program offers additional ways to earn points beginning as of the program launch date. Additional Earning Actions taken below before program launch date will not count towards points totals. The company may alter, limit, modify, or terminate Additional Earning Actions in its sole and absolute discretion at any time and in any manner without notice.
- Program Bonus Points: Members will be awarded 100 points per one hundred US dollars ($100) in cumulative Qualifying Spend. Only Qualifying Spend occurring after the program launch date will count towards this Earning Action.
- One-Time Actions: Additional one-time Earning Action(s) may be offered by Company, in which case such actions will be as described on stanley1913.com/stanley-club (“Program Page”) or in other Program-related communications from Company. Such actions may only be completed once by the Member. The requirements of the action and the number of points earned (or other Program benefit to be received) by completing such action will be as detailed on the Program Page or in other Program-related communications from Company.
- Annual Club Vote: All Members will be invited to participate in the Annual Club Vote survey each year. A Member who completes the Annual Club Vote in accordance with the instructions and by the deadline specified in their invitation will earn one hundred (100) points.
- Other Earning Opportunities. Company may, in its sole discretion, offer some or all Members additional opportunities to earn points or another benefit in the Program through the completion of a specified action. These will be as described and subject to the limitations set forth on the Program Page or in another Program-related communication from Company detailing an available earning opportunity.
If you believe that you successfully completed an Earning Action and should have been credited with points you were not, please contact us within one (1) year of the purported Earning Action.
LOSS OF POINTS
Points expire one (1) year from the date on which they are accrued. Members may also lose points if they are refunded for previous Qualifying Spend, if their account is closed (either by Company or by Member, as described in the “RIGHT TO REVOKE / TERMINATION OF MEMBERSHIP” section below) or if the Program is terminated (as described in the “CHANGES TO THE PROGRAM & THESE TERMS; TERMINATION OF THE PROGRAM” section above). Once points expire, they are permanently removed from a Member’s account and may not be reactivated.
TIER STATUS
Program tier status is based on a Member’s total points or other Program credit earned by completing one or more of the Earning Actions outlined above. (Only valid, active points count towards tier status in the Program; expired points are not considered for Tier qualification.) The criteria for each Tier are as follows:
- Member: A Member receives Member status upon creating an account at stanley1913.com and will retain Member status while they remain a participant in the Program, unless and until they achieve a higher status tier as described below. (As described above, eligible individuals who have created an account at stanley1913.com prior to the program launch date will be enrolled in the Program as of launch and will be granted Member status initially unless they’ve satisfied the requirements of another status tier.)
- VIP: A Member will receive VIP status after they have accumulated at least three hundred (300) points from Earning Actions. Member will retain VIP status for a full year from the date the Member qualifies for VIP status, unless Member earns enough points to be promoted to All-Access within that year or requalifies for VIP status as described in this section. For a Member with VIP status to remain a VIP, Member must spend at least sixty-five US dollars ($65) in Qualifying Spend during each year of their VIP status. By doing so, Member will retain VIP status for another year, as measured from the date of original qualification. (For example, and without limiting the foregoing, if a Member qualifies for VIP status based on their earning action as of January 1, 2025, their VIP status will last through December 31, 2025, unless (a) before December 31, 2025, that Member spends at least $65 in Qualifying Spend or (b) on January 1, 2026, the Member otherwise has at least three hundred (300) active points associated with their Program account. In either such case, that Member’s VIP status will be renewed for a second year running from January 1, 2026, through December 31, 2026.) If, upon conclusion of a Member’s VIP status term, that Member has not completed either of the above-described actions required for requalification, they will be moved to Member status, losing VIP benefits.
- All-Access: A Member will receive All-Access status after they have accumulated at least six hundred (600) points from Earning Actions. Member will retain All-Access status for a full year from the date of the Earning Action through which Member qualifies for All-Access status, unless Member requalifies for All-Access status as described in this section. For a Member with All-Access status to remain at that status level, Member must spend at least sixty-five US dollars ($65) in Qualifying Spend during each year of their All-Access status. By doing so, Member will retain All-Access status for another year, as measured from the date of original qualification. If, upon conclusion of a Member’s All-Access status term, that Member has not incurred at least sixty-five dollars ($65) in Qualifying Spend and otherwise no longer has a point balance at or above six hundred points, they will lose All-Access benefits and will move to Member or VIP tier, depending on how many then-active points remain in their account.
For more information on Program tiers and the benefits associated with each, see https://www.stanley1913.com/stanely-club
RIGHT TO REVOKE / TERMINATION OF MEMBERSHIP
Company reserves the right to revoke the membership of any Member in the Program, void any points, and/or revoke any or all benefits the Member may be entitled to, if – in the sole and absolute discretion of Company – Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms and Conditions or otherwise earns points or benefits through deception, forgery, and/or fraud (including, without limitation, automated means). This includes, without limitation, permitting third parties to make purchases through Member’s account, making purchases on behalf of third parties in a manner intended to artificially inflate Member’s Program point earnings, making purchases through a Member account with the intent of reselling purchased merchandise, or any other action (alone or in concert with others) that is intended to or has the effect of undermining the legitimate operation of the Program.
A Member may request that Company terminate their membership in the Program at any time by contacting us. A request to terminate your membership is irreversible once submitted and will result in the forfeiture of all Program points, status, and benefits. Terminating your Program account will not result in the closure of your user account with Company and you may continue to use your user account to make purchases.
NO TRANSFER
Program account, points, and benefits are not transferable or descendible and do not constitute the property of any Member. They may not be inherited, bequeathed, purchased, sold, assigned, auctioned, traded, or otherwise transferred through any method or means, including, without limitation, by death or as part of a domestic relations matter. Attempting to do so may (in Company’s sole discretion) result in Company voiding the Member’s account and Member forfeiting all points or benefits. Neither points nor Program benefits have any cash value and are not exchangeable for cash, gift certificates, or any cash equivalent.
EMPLOYEE ELIGIBILITY
All current employees of Company are ineligible to participate in the Program. While employees are ineligible for membership, may – in Company’s sole discretion – be granted certain benefits otherwise provided to Members of the Program (early access, access to members-only product, and access to the vault) while they are employed by Company through validation of their account. Contact Stanley HR for details.
TAXES
Member is responsible and liable for any applicable federal, state or local income, sales, use or other taxes which may result from Member's participation in the Program.
NO WARRANTY
Company and each of its parents, subsidiaries, divisions, and affiliates, along with each such party’s respective officers, directors, employees, representatives, and agents (collectively, the “Released Parties”) make no warranty, express or implied, including but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to the Program or any benefits, products, or services related to the Program.
GOVERNING LAW & DISPUTES
The Program and these Program Terms, and any dispute related thereto between Member(s) and any Released Party, will be subject to and resolved in accordance with the governing-law and dispute-resolution procedures set forth in the Site Terms.
RELEASE OF LIABILITY AND LIMITATION ON DAMAGES
You release each of the Released Parties from any and all liability relating to your membership or actual or attempted participation in the Program or these Program Terms. To the fullest extent permissible under applicable law, no Released Party is responsible or liable for any direct, indirect, incidental, consequential or other damages of any kind under any contract, negligence, strict liability or other theory arising out of or relating in any way, directly or indirectly, to your actual or attempted participation in the Program. This applies even if foreseeable or even if Company has been advised of the possibility of such damages.
In the event of a dispute between any Member and a Released Party regarding the Program or these Program Terms, the Released Parties’ collective liability will in no event exceed the total amount actually paid by Member to Company in Qualifying Spend in the year preceding the initiation of such dispute, if any.
By participating in the Program, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you have read and understand, and hereby expressly waive, the benefits of Section 1542 of the Civil Code of California, and any similar law of any state or territory, which provides as follows: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor."
INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold the Released Parties harmless from any and all losses, damages, judgments, liabilities, claims, demands, costs, investigations, settlements and expenses, that in any way arise from or are related to (whether directly or indirectly): (a) your participation in the Program or activities in connection therewith; (b) your breach or anticipatory breach of these Program Terms; (c) your violation of any laws, rules, regulations, or orders of any governmental and quasi-governmental authority; or (d) any misrepresentation made by you. You will cooperate as fully required by the Released Parties in the defense of any claim. The Released Parties reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will not, in any event, settle any claim without the prior written consent of a duly authorized employee of Company.
GENERAL
These Program Terms, along with the Site Terms, constitute the entire agreement between you and Company regarding the Program. Members agrees to abide by the final and binding decisions of Company regarding the Program and Member’s actual or attempted participation in it. Company shall be the sole arbiter in cases of suspected abuse, fraud, or violation of these Program Terms, the Site Terms, and its other applicable policies, and any decision it makes relating to termination, suspension, or disabling of Program membership (including, but not limited to, cancellation of points or removal of tier status) shall be final and binding. Any waiver of any provision of these Program Terms by Company must be in writing and signed by an officer of Company. If any provision of these Program Terms is found unenforceable or invalid, that provision will be limited or eliminated to the extent necessary for these Program Terms to otherwise remain in full force and effect and enforceable. We may assign, subcontract, delegate, and transfer our rights and obligations under these Program Terms to a third party. You may not assign or transfer your Program membership or any of your rights and obligations under these Program Terms. We will not be liable for any failure or delay in our performance due to any cause beyond our reasonable control, including any act of war, act of God, pandemic/epidemic (or similar public-health crisis), act of third-party service providers, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, governmental act, power failure or failure of the Internet or computer equipment. Provisions of these Program Terms that would logically survive termination will do so, including (but not limited to) the following sections: GOVERNING LAW & DISPUTES, RELEASE OF LIABILITY AND LIMITATION ON DAMAGES, and INDEMNIFICATION.